SPIRITED - Curbside Service Policy

• For Curbside service we require 2 hours lead time. 
• For same day service, we will accept orders up until 5pm.
• Order received after 5pm will be processed the following open business day after 10am 

SPIRITED - Delivery Service Policy

• Local Delivery Days are Tuesday, Thursday & Saturday.  Please request your delivery day, we will confirm back to you.

* If you don''t see items you'd like on our site or have a special request please email us at orders@spiritedwines.com or call 413-448-2274.
*For Take-out Specialty Foods & Paninis call 413-448-2274.

SPIRITED - Wine Shipping Policy

Age & Signing Requirement

• You must be at least 21 years of age to purchase wine. By placing an order, you are representing yourself to us as at least 21 years of age and that the person to whom it is being shipped is at least 21 years of age.   
• An adult signature with proof of age verification is required at time of delivery.
• We recommend that you ship Package(s) to a business address to ensure someone is present to accept & sign for the wine.
• If you ship to a residential address someone must be home to accept & sign for the delivery.
• We cannot ship wine to a PO Box or APO address.

Carrier and Delivery Times

• Shipments will be sent via Ground Service - approximately 1-6 business days in transit
• MA and Washington DC orders will process directly from Spirited location – approximately 1-3 business days in transit
• We deliver to our shipping distribution center every 3-4 weeks for all shipments going to the other 43 non-restricted states.(Note: # of business days to deliver is estimate only)
• If Expedited Shipping Service is needed, Contact us for a quote at (413) 448-2274.

Restricted States

• We can ship wine to 43 U.S. States. (we can ship non-alcoholic gifts to all 50 States)
• We cannot ship wine to the following 7 states: Alabama, Arkansas, Kentucky, Mississippi, Utah, Delaware & Rhode Island.

Billing Information

Shipping and Handling Costs

Insurance

• Cost is $1 per $100 of product value.
• Please note: Insurance covers only broken or lost product. Product damaged due to weather-related issues is not covered..
• Client assumes responsibility for weather-related damage.

Returned or Re-routed Shipments

• If you provide an incorrect or undeliverable address, the carrier may re-route the package to the correct address or return it to SPIRITED. Client accepts responsibility and will be billed if there are additional shipping charges incurred for returns, re-routes and re-shipments. 

Legal Disclaimer

• The buyer assumes title of the wines once purchased. By arranging for transportation of the wine, we are providing a service to and acting on behalf of the purchaser. We make no representation to the legal rights of anyone to ship or import any wines into any State. The buyer is solely responsible for the shipment of wine and other goods purchased and for determining the legality of and the tax/duty consequences of shipping the wine.

Questions?